This is the Web site of International Masters Publishers, Pty, Ltd (IMP).
Our mailing address is:
International Masters Publishers
GPO Box 5116
Sydney NSW 2001

Our phone number: 1300 303 117
Our customer service email address: customerservice@imponline.com.au

PRIVACY POLICY 

International Masters Publishers, Pty, Ltd (IMP) is a member of the Australian Direct Marketing Association and abides by its Code of Practice concerning the collection and use of personal information. The importance of security for all personally identifiable information associated with our customers is of utmost concern to us. We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our Web site. Our secure servers protect the information using advanced firewall technology.

The information IMP collects from our customers, via mail, email, telephone or our Web site, is used only for the limited purposes of processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance, administer our systems, to notify you of products or special offers that might be of interest to you and deliver promotional emails to you. If you would rather not receive these offers, simply contact us by sending us an email, calling us or writing us at:

International Masters Publishers
GPO NSW 2001

Our phone number: 1300 303 117
Email: customerservice@imponline.com.au

We offer this statement to inform you of how we gather and utilise personal information. We limit the collection of personal information to the minimum we require in order to provide our customers with a superior service. This includes advising our customers about our products & services and other opportunities, creating a more personalised experience for you and administering our business effectively.
We therefore maintain name, postal address, telephone number, customer survey responses, and payment & order processing information of customers when they order from us. We do not release this information to persons or entities without your explicit consent. Exceptions to this are a) from time to time we may facilitate offers from reputable companies that have interesting products and services & who adhere to National Privacy Principles themselves; b) where we are required by law to disclose certain information.
You may provide us with your email address. We will use this information to a) contact you about your order or to answer a query; b) send you special offers if you have opted in to receiving them; c) from time to time we may facilitate offers from reputable companies that have interesting products and services & who adhere to National Privacy Principles themselves.

We make use of “cookies” to make our website perform better. Cookies follow the pattern of movements of customers that use our websites. They let us know which pages have been visited and how often. Cookies do not discover your identity they merely identify your computer to our servers. Cookies do not record personal information, but if you are unhappy about having a cookie assigned to you, you can set your browser to refuse cookies.

As part of the National Privacy Principles, customer can advise us at any time after the opportunity to opt out has been given, if they a) do not wish to receive product information from IMP; b) do not wish to receive offers from reputable companies.

Please write to Privacy Officer at IMP, GPO Box 4115, Sydney, NSW 2000. We have strict agreements with all other organisations that provide us with support services to protect your privacy. These organisations are all compliant with the National Privacy Principles.