1300 303 119 Mon - Fri 9am - 6pm EST


Customer Service

  Welcome to our Customer Service Centre, we are here to help make your IMP Online experience the most enjoyable.

To access your account or make a payment, please log in using the login field in the top right corner.

If you are a new user, please create your account using the First time user box to the right.

If you have any questions or comments, please do not hesitate to contact us. You can use the e-mail box on the right or use one of the following methods:

Phone: 1300 303 119
Monday to Friday from 9am to 6pm EST

Fax: (02) 9251 2011

Mailing address:

Customer Service
International Masters Publishers Pty Ltd.
GPO Box 5116
Sydney NSW 2001

E-mail: customerservice@imponline.com.au

ABN 69 062 359 540

Please include your customer number on all correspondence.

Frequently Asked Questions

We've compiled a list of our customers' most frequently asked questions, browse the list to find the answers to your questions.

IMP Questionnaire

IMP has always been guided by the needs and opinions of our customers. Please take a few minutes to complete our questionnaire. You also have the chance to win $10'000!

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